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Frito Lay

Frito Lay

www.fritolay.com
What is your customer experience with Frito Lay?

Frito Lay Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Frito Lay has 2.6 star rating based on 338 customer reviews. Consumers are mostly neutral.

  • 38% of users would likely recommend Frito Lay to a friend or colleague.

  • Rating Distribution
  • Pros: Flavor, Flavor of chips, Chips.
    Cons: Couldnt find product, More air than chips, Subpar quantities of product at premier prices.

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Media from reviews

Frito Lay - Driver parked behind my vehicle with no consideration. Then made it seem like...
Frito Lay - Driver parked behind my vehicle with no consideration. Then made it... - Image 2Frito Lay - Driver parked behind my vehicle with no consideration. Then made it... - Image 3Frito Lay - Driver parked behind my vehicle with no consideration. Then made it... - Image 4Frito Lay - I want my money backFrito Lay - Not delivery ontimeFrito Lay - Not delivery ontime - Image 2
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delivery products driver store lays top bag chips money stock
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Mir Qtz
map-marker Federal Way, Washington

Delivery

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are delivery driver has not been here for 2 weeks I am at the Arco My address is 1403 Northwest Sammamish road Issaquah Washington 98027. My account number is 200-408-****

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Anonymous
map-marker Los Angeles, California

Driver parked behind my vehicle with no consideration. Then made it seem like it my fault and said if I knew how to drive I could come out of my parking spot.

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Frito Lay - Driver parked behind my vehicle with no consideration. Then made it seem like...
Frito Lay - Driver parked behind my vehicle with no consideration. Then made it... - Image 2
Frito Lay - Driver parked behind my vehicle with no consideration. Then made it... - Image 3
Frito Lay - Driver parked behind my vehicle with no consideration. Then made it... - Image 4

No calls from customer service. Need driver to be talk to. Needs training on how to communicate to customers.

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User's recommendation: Nc

Vanessa J Djc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lake Worth, Florida

Staying in touch

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Haven't heard back. It was probably the rubber from inside the top that broke off during Processing.

Just will not buy product again.

Not going to worry about it. Thank you.

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Galin D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Blan corn scoops

I bought a bag of frito scoops last week and i opened them uplastcnight and there was no salt on the chips on my fingers or in the bag

220CT2024 72* ***1 205 10

12 07 :49

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Jay P Tph

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not delivery ontime

Frito Lay - Not delivery ontime
Frito Lay - Not delivery ontime - Image 2
Frito Lay - Not delivery ontime - Image 3

I m from 2903,w clybourn st, Milwaukee , Wi 53208. First thing we talk to him we need replace tall rack aisle its been month and half the secon we didnt get the products we tell them most of the time we out mini small lays. Cheeto reg, hot puff mini, they always said not in truck they just load in store what the left stock

Dorito queso mini and varietys we use to sold Frito products around $300/400 twice a week now they dont come on time never stock as a expected

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Loss:
$500

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Naperville, Illinois

I want my money back

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Frito Lay - I want my money back

I bought scoops for the bowl shape. I mostly got cracked and broken rubble.

I was making appetizers for guests! I bought them on 3/27 opened them today

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Elsie W Gvn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

I don’t have nothing to say

Pass the word to other companies to see if they need some advertising and I will put it on my car with a magnet nothing else

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Anonymous
map-marker Casper, Wyoming

Service

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They quit serving our stores, never have heard or word from anyone, no call back no email no nothing.

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User's recommendation: Buy different brand

Featured
Leshay W Rgu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Food poisoning

Frito Lay - Food poisoning
Frito Lay - Food poisoning - Image 2

All I have to say is, my mom purchased two boxes of variety bake chips from one of our local grocery stores on Feb. 20th.

I ate two bags of Cheetos out of one of the boxes and ended up with mold and mildew mixed with chips. Which caused me to go to the E.R. I called the company and the lady asked me questions. She was empathetic to the situation.

However, I dont wish this on my worse enemy. Im extremely sick with a various amount of symptoms from these nasty smelling, looking chips that I consumed.

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Pros:
  • Amazing products
Cons:
  • Must be exam at all times before consuming

Preferred solution: I’m looking for someone to take accountability! I’m also looking for an apology, Full refund as well as medical bills paid and some kind of compensation.

User's recommendation: Smell and exam before consuming them!

12 comments
Guest

How old are you?

Guest

Consumer’s are entitled to safe and fresh food. This isn’t just a Dorito problem.

Also grocery employees don’t necessarily have consumer welfare as a priority. An example: outdated (expired) chicken is often used in deli products.( chicken salad) Chicken covered in bar-be-cue sauce is a dead giveaway.My son was a bagger while in H.S.

and said labels were changed and in stocking new food was added on the shelf pushing the older products further back. We trust the FDA when we shouldn’t.

Guest

Thank you for informing people. I eat Cheetos all the time, but do look at the product inside...if it looks questionable, email or call for a replacement. Get well soon!

Kevin Richards 11233

If you are telling the truth you are only entitled to medical bills. No other compensation. Nice try though.

Guest

None!

Guest

This is ridiculous, after one WHIFF close the bag and return it.

Kevin Richards 11233
reply icon Replying to comment of Guest-2335634

She can't since she is lying to get them free.

Guest

I have to wonder why you would consume anything that smelled bad and had mold on it. If you think the company is going to pay you for your stupidity you are sadly mistaken.

The consumer has a responsibility to pay attention to what they eat. Looks to me like you are just trying to get money out of them.

Guest
reply icon Replying to comment of Guest-2334528

Wow are you kidding me? Look @ the photo.

You're a real joy. SMH.

WHY would someone go to ALLLLL that trouble for a lousy bag of junk? You're welcome.

Guest

I too often buy cheetos and particularly go in for the giant piece of green mold. And, 3rd grade was my senior year.

Guest

You didn't notice GREEN MOLD? I call BS on this.

Guest

Sorry to hear about your needing to go to the emergency room! This is a good reason for safety regulations.

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Marcy B Nsa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disappointment in amount of chips on bag

Frito Lay - Disappointment in amount of chips on bag

Brought chips (ruffles) from vending machine at work. The bag was less than half full.

I paid $2.50. That's a lot especially when I don't make much money.

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Loss:
$250
Pros:
  • Love your chips
Cons:
  • More air than chips

Preferred solution: coupons I buy your products and the time

User's recommendation: We just want more chips in the bag, please.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Wallingford, Connecticut

Damaged products

Frito Lay - Damaged products
Contains 1 confidential file for company representatives

Delivery guy brought one box of salsa dip jars broken, seven jars were broken only one was messy with the salsa but was ok

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User's recommendation: Has to do some safety measures

Anonymous
map-marker Shimla, Himachal Pradesh

I m shopkeeper but yur Distbuter not change my old layss racks

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Dear Team, all my lays racks are broken please exchange I have complained about this to the distributor several times I have been associated with you guys for 18 years don't bother me

Regarde

Chander singh

980564****

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Vikram C Qif

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Not getting delivery

Contains 1 confidential file for company representatives

We didnt get delivery last 15-20 days, so we are making payments on right time we dont have sufficient stock in our store if you have any issue kindly let us know we will resolve the issue as earliest

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Preferred solution: Deliver product or service ordered

Antonia D Oev

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cheese flavored Cheetos

I have recently bought some Cheetos at a Speedway gas station and they were the worst Cheetos I have ever eaten. They did not have the cheesy taste.

They tasted like they had wax on them and not that much cheese. They actually made my stomach hurt and it was hard to get the taste out of my mouth.

I would have sent the rest of them into the company but I did not think that was necessary, even though while typing this I still have them in my possession. I am very sad by the situation because I did like mixing the cheese and hot together, but I can say I have had some generic Cheetos that have tasted better than those.

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Pros:
  • It was the mix of cheese and hot cheetos
Cons:
  • Not anymore

User's recommendation: Not sure what to tell you

Sara F Cwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tegucigalpa, Departamento De Francisco Morazan

Premio

Buenas tardes hablo de Tegucigalpa hn

Hace 20 dias me dijeron que me habia ganado un premio de 1200 lempiras y no he recibido nada

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Jose R Cnx
map-marker West Memphis, Arkansas

No production

Frito Lay - No production
Frito Lay - No production - Image 2

I dont have no products in my store its almost a month I dont get my product from From Frio lays I had to much complain by my customers

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About

Related Companies

PepsiCo, Pepsi, Lays, Cheetos, Aquafina

Summary

Frito-Lay is a company that manufactures and distributes snack foods. Frito-Lay is a wholly-owned subsidiary of PepsiCo, Inc. The address of the company is PO Box 660634, Dallas, TX. C.E. Doolin has founded the company in 1932 in San Antonio. Lay & Company has become one of the largest snack food companies in the Southeast, and LAY'S brand Potato Chips is still America's favorite potato chip. There are more than 45,000 Frito-Lay employees in the United States and Canada. Company's product line includes such brands as LAY'S Potato Chips, DORITOS, TOSTITOS Tortilla Chips, CHEETOS, FRITOS Corn Chips, Chester's Popcorn, Smartfood Cheddar Popcorn and SUNCHIPS, etc.

Frito Lay reviews and complaints

Frito Lay is ranked 188 out of 2125 in Food Manufacturers category

Area Served

USA, Worldwide

Payment Methods

VISAMasterCard

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