Anonymous
map-marker Joliet, Illinois

Delivery

I have not received a delivery since last year, Calderon liquors would like to continue business. Account #165****
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Featured
Leshay W Rgu

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Verified Reviewer

Food poisoning

Frito Lay - Food poisoning
Frito Lay - Food poisoning - Image 2
All I have to say is, my mom purchased two boxes of variety bake chips from one of our local grocery stores on Feb. 20th. I ate two bags of Cheetos out of one of the boxes and ended up with mold and mildew mixed with chips. Which caused me to go to the E.R. I called the company and the lady asked me questions. She was empathetic to the situation. However, I dont wish this on my worse enemy. Im extremely sick with a various amount of symptoms from these nasty smelling, looking chips that I consumed.
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Pros:
  • Amazing products
Cons:
  • Must be exam at all times before consuming

Preferred solution: I’m looking for someone to take accountability! I’m also looking for an apology, Full refund as well as medical bills paid and some kind of compensation.

User's recommendation: Smell and exam before consuming them!

12 comments
Guest

How old are you?

Guest

Consumer’s are entitled to safe and fresh food. This isn’t just a Dorito problem.

Also grocery employees don’t necessarily have consumer welfare as a priority. An example: outdated (expired) chicken is often used in deli products.( chicken salad) Chicken covered in bar-be-cue sauce is a dead giveaway.My son was a bagger while in H.S.

and said labels were changed and in stocking new food was added on the shelf pushing the older products further back. We trust the FDA when we shouldn’t.

Guest

Thank you for informing people. I eat Cheetos all the time, but do look at the product inside...if it looks questionable, email or call for a replacement. Get well soon!

Kevin Richards 11233

If you are telling the truth you are only entitled to medical bills. No other compensation. Nice try though.

Guest

None!

Guest

This is ridiculous, after one WHIFF close the bag and return it.

Kevin Richards 11233
reply icon Replying to comment of Guest-2335634

She can't since she is lying to get them free.

Guest

I have to wonder why you would consume anything that smelled bad and had mold on it. If you think the company is going to pay you for your stupidity you are sadly mistaken.

The consumer has a responsibility to pay attention to what they eat. Looks to me like you are just trying to get money out of them.

Guest
reply icon Replying to comment of Guest-2334528

Wow are you kidding me? Look @ the photo.

You're a real joy. SMH.

WHY would someone go to ALLLLL that trouble for a lousy bag of junk? You're welcome.

Guest

I too often buy cheetos and particularly go in for the giant piece of green mold. And, 3rd grade was my senior year.

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Theresa W Nyo

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Verified Reviewer

Bad product

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Frito Lay - Bad product
Frito Lay - Bad product - Image 2
Bag of Cheetos , snack size had black pieces of I dont know what with the cheese on them. Chewed up with out looking when I put in my mouth. TASTED AWFUL, spit out and threw o Up .
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Preferred solution: Full refund

User's recommendation: Don’t buy Cheetos .

Kelly B Wbe

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Verified Reviewer
| map-marker Pleasant Prairie, Wisconsin

I found something in my doritos

Frito Lay - I found something in my doritos
Frito Lay - I found something in my doritos - Image 2
I found something in my bag of doritos that looked kind of like a bug or something burnt. I'm really grossed out. Pictures available if needed
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James D Wwc

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Verified Reviewer

Stale snacks

Frito Lay - Stale snacks
Frito Lay - Stale snacks - Image 2
Frito Lay - Stale snacks - Image 3
I purchased my fourth bag of the Funyons this summer but this bag tasted stale to everyone. Usually they're great and fresh and crunchy... not this bag!
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Loss:
$5

Preferred solution: Full refund

User's recommendation: Check the product for holes in the bags where air can get through

Resolved
Pearline Y

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Verified Reviewer
| map-marker The Bronx, New York

Resolved: Product complaint

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Updated by user Oct 09, 2023

Company fixed the issue and I have been provided with apology.

Original review Sep 22, 2023
Not satisfied with a product. I complained. I never got the promised replacement coupons Additional details: I purchased a bag of chips at my local grocery store. I was not happy with the bag because they seemed especially greasy. I called to report my dissatisfaction with the product. The Representative promised to send me a coupon to replace the product I was unable to use. I never did get the replacement coupon that I was promised.Ive used your products consistently over the years!
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Lillian M Pjr

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Verified Reviewer

Chip Flavor Idea

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SWEET BABY RAYS BBQ FLAVOR CHIPS WOULD BE OUT OF THIS WORLD. Give me a call if you think that would be great.
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User's recommendation: 10 out of 10 would recommend

Anthony E Xtz

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Verified Reviewer

Complaints department

I opened a Brand new bag of your munchies snacks and grabbed a handful and bit down on a small sized rock about the size of a pea and broke off a part of my tooth I'm asking for compensation in getting some dental work done.
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Loss:
$2000
Pros:
  • Good product
Cons:
  • Nothing is perfect

Preferred solution: Full refund

User's recommendation: Always look at your food thoroughly before you bite down

Wanda C Iby

Advertisement

Received a email to get paid for advertising for Frito-Lay I was sent a check for $4,100 and realize this could be a scam just reaching out to see if you can tell me anything about this
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Preferred solution: Knowledge of any scams

User's recommendation: Check if it sounds too good to be true it probably is

Marcy B Nsa

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Verified Reviewer

Disappointment in amount of chips on bag

Frito Lay - Disappointment in amount of chips on bag
Brought chips (ruffles) from vending machine at work. The bag was less than half full. I paid $2.50. That's a lot especially when I don't make much money.
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Loss:
$250
Pros:
  • Love your chips
Cons:
  • More air than chips

Preferred solution: coupons I buy your products and the time

User's recommendation: We just want more chips in the bag, please.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Wallingford, Connecticut

Damaged products

Frito Lay - Damaged products
Frito Lay - Damaged products - Image 2
Delivery guy brought one box of salsa dip jars broken, seven jars were broken only one was messy with the salsa but was ok
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User's recommendation: Has to do some safety measures

Anonymous
map-marker Hamilton, Ohio

On top of getting less product, said product has even less seasoning

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On top of my bags feeling lighter, today my nacho cheese Doritos are straight up almost unseasoned. Idk great product originally, not so much anymore.
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User's recommendation: Dont buy

Jose R Cnx
map-marker West Memphis, Arkansas

No production

Frito Lay - No production
Frito Lay - No production - Image 2
I dont have no products in my store its almost a month I dont get my product from From Frio lays I had to much complain by my customers
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Louis I Hsk

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Verified Reviewer

Stale chips

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I Just opened a 7 3/4 bag of Wavy Original chips it was the 1st bag of stale chips I've ever had. I'm 67 years old and been eating your products for years. Date codes...2JAN2024...3BU127005...40 03:58 Should i take them back to the store , do i need to send the bag to Customer service...Please Advise
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Loss:
$5

Preferred solution: Full refund

Terry M Vsd

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Verified Buyer
|

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Verified Reviewer

To report a bad bag of Fritos

Frito Lay - To report a bad bag of Fritos
These Fritos were extremely salty. Extremely.I would like a refund or a shipment of this bag. Ive never had them to taste this bad.
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Loss:
$5

Preferred solution: Full refund

Zailey Bqt
map-marker Fitchburg, Massachusetts

Broken chips in bag excessive

For the last three months every bag of the lighty saulted chips are excessively in pieces. I am not purchasing this product any longer, Im not sure what the problem is but Im sick of wasting my money on this product. I dont know how much of this is due to delivery personnel or factory labor but it is really annoying. Ive watched the delivery personal and Im not very impressed with the way they handle product. They are very aggressive with the bags squashing them to make room for as many as they can fit on shelves. Maybe you could let me know how you feel about this problem and what is being done to prevent future damage to chips and i will try them again but for now I am just going to switch to another brand.
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