Frito Lay - Hair in my chip

I found a hair cluster baked into my potato chip. I was about to crunch into a chip when I noticed that there was a hair ball backed into my chip! I have already shared this with family and friends. I have contacted Lays and they haven't even contacted me back! I wish they would just acknowledge their mistake.I am so grossed out. I feel like this is unacceptable from the consumer stand point. I just want them to apologize.

I need 100 words but I feel my picture speaks for itself. Take a look at it! You will agree that this is unacceptable.

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Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Product or service
Lays Classic Chips
Review category
Food Manufacturers
review #701603

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Sep 17, 2015 #1035202

The entire process used by Lays is automatic, so it's not hair. Most likely it's thin strands of melted plastic from the packing procedure.

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