Contact Frito Lay Customer Service
Frito Lay Phone Numbers and Emails
Toll-Free Number:
-
1 (800) 352-4477
Customer Service:
-
1 (800) 376-2257Canada
-
1 (844) 676-2257
-
1 (800) 352-5267
Frito Lay Emails:
Accessibility
Media
copyrights@pepsico.com
Copyright Infringement Inquiries
Frito Lay Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Frito Lay Customer Service Rating
4.8 out of 5
Contact Method Distribution
93% phone, 7% email
Most Popular Frito Lay Phone Number
1 (800) 352-4477
Most Popular Frito Lay Email Address
flnafrito-laymediaservices@pepsico.com
Average Hold Time
Less than 1 minute
Average Calls duration
2 minutes
Call Volume by Day
View full overview ›
Frito Lay Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Frito Lay Customer Service Rating | 4.8 out of 5 |
| Contact Method Distribution | 93% phone, 7% email |
| Most Popular Frito Lay Phone Number | 1 (800) 352-4477 |
| Most Popular Frito Lay Email Address | flnafrito-laymediaservices@pepsico.com |
| Average Hold Time | Less than 1 minute |
| Average Calls duration | 2 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| Common Reasons for Contact | Product/ service, request for information and employment |
| Issue Resolution Rate | Low (17% reported full resolution) |
| Customer Effort Score | Low Effort |
| Prepare before the call to Frito Lay | First and last name, phone number or address or zip code |
Call Volume by Day
How to Contact Frito Lay Customer Service?
Most Popular Number:
(800) 352-4477
| Total calls: 1 586 | Issues resolved: 89 | Last call: Mar 12, 2026 |
Contact Information
Frito Lay Website:
Frito Lay Help Center:
Corporate Office Address:
Frito-Lay North America, Inc.
PO Box 660634
7701 Legacy Drive
Plano,
Texas
75024
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am – 4:30pm (CT)
Mailing Address:
PO Box 660634
Dallas, Texas
75266-0634
Summary of Frito Lay Customer Service Calls
1.9K
TOTAL
CALLS
CALLS
02:00
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Frito Lay?
Product/ Service Question:
- “Product issue”
- “To get food I am broke”
- “Complaint”
Request for Information Question:
- “Need to talk to my sales representative”
- “I need to speak with my distributor and the phone number on the bill does not work”
- “Tryin to get hired please help”
Employment Question:
- “W2”
- “Employment”
- “For employment”
Shipping and Delivery Question:
- “Delivery”
- “I bought a 50 package from Sam and one was pinched open ! The product was stale”
- “Half of the chips I ordered have arrived and half are left”
Staff Question:
- “Need service”
- “Want to talk to customer service”
- “Start service”
Payments and Charges Question:
- “Invoices”
- “Never got our bill”
- “Billing”
Account Question:
- “Accounting”
- “Account”
- “Snack box subscription issue”
Website/ Application Question:
- “Application”
- “Application status”
- “Application issue”
Return/ Replace Question:
- “Exchange my old racks”
- “Need to return a product”
- “Return call for job”
Refund Question:
- “Need refund for my purchase”
- “I've called many and thought it had be handled. Still waiting on refund My retail account number was #1407974, sold my business 12/6/22I called and they "said" they had taken my auto pay off account. Then on 12/20/2022 for $115.48 they charged my ac”
Cards Question:
- “I found cardboard in my tostitos cheese dip bought at target in greensboro nc”
Other Question:
- “My Kay chips had a small orobkem”
- “Low inventory”
- “Call in”
Compare Frito Lay Customer Service To
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Frito Lay