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Summary of Frito Lay Customer Service Calls

322 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
01:58 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Frito Lay to Ask about:

Employment:

  • “W2 Form”
  • “W2”
  • “W2 Form”

Shipping and Delivery:

  • “Delay of product delivery”
  • “Delivery needed”
  • “Because no chips delivery 3 week”

Account:

  • “Having problems to open account”
  • “Open new account”

Product/ Service quality:

  • “Quality control”
  • “Bad product”

Staff:

  • “Because of the service I experienced”

Cards:

  • “I found cardboard in my tostitos cheese dip bought at target in greensboro nc”

Website/ Application:

  • “Application”

Other:

  • “I bought two of the big variety packs of chips that did not contain all the varieties twice”
  • “Marketing”
  • “Payroll”

About Frito Lay

Top 5 Frito Lay Services

Vehicle Driver, Customer Care

Top 5 Likes about Frito Lay

I have confidence in the frito quality, Flavor of chips, Flavor, Product flavor, Lot of their products are okay

Top 5 Dislikes about Frito Lay

Non-chip object, Rude contact site person alexandrea, Quality of your chips, Not receiving content with purchase, Having just crumbs

Top 5 Related Companies

PepsiCo, Pepsi, Frito Lay, Cheetos, Lays

Summary

Frito-Lay is a company that manufactures and distributes snack foods. Frito-Lay is a wholly-owned subsidiary of PepsiCo, Inc. The address of the company is PO Box 660634, Dallas, TX. C.E. Doolin has founded the company in 1932 in San Antonio. Lay & Company has become one of the largest snack food companies in the Southeast, and LAY'S brand Potato Chips is still America's favorite potato chip. There are more than 45,000 Frito-Lay employees in the United States and Canada. Company's product line includes such brands as LAY'S Potato Chips, DORITOS, TOSTITOS Tortilla Chips, CHEETOS, FRITOS Corn Chips, Chester's Popcorn, Smartfood Cheddar Popcorn and SUNCHIPS, etc.

Frito Lay reviews and complaints

Frito Lay is ranked 47 out of 827 in Food Manufacturers category

Area Served

USA

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Frito Lay Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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