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Summary of Frito Lay Customer Service Calls

457 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
02:02 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Frito Lay to Ask about:

Employment:

  • “Unemployment”
  • “Want to get a job”
  • “Employment verification”

Request for Information:

  • “Business inquiry”
  • “Checking on fraudulent promotion”
  • “Receive a text from the recrutiment about an email, concerning phone interview, however i dif not receive an email, this was sent this morning”

Product/ Service:

  • “Because you sponsor The View with Whoppie Goldberg as a host. She should be fired for her filthy mouth and lies that she trys to spin as.the truth. Iove Frito Lays products , but will not.be buying them ,because of her. Thank you, Joann Paulsen”
  • “The chips are broken”
  • “Quality control”

Shipping and Delivery:

  • “Delay of product delivery”
  • “Delivery needed”
  • “I am a small business owner and we have delivery problems and this happened 3 time and no one give the right answer”

Website/ Application:

  • “Check on application”
  • “Application”

Staff:

  • “Start service”
  • “Because of the service I experienced”

Account:

  • “Having problems to open account”
  • “Open new account”

Payments and Charges:

  • “Couldn't find my c coupon it has expired”

Cards:

  • “I found cardboard in my tostitos cheese dip bought at target in greensboro nc”

Other:

  • “Suhhetion”
  • “Automated interview problems”
  • “Problem with chips”

About Frito Lay

Top 5 Frito Lay Services

Vehicle Driver, Customer Care

Top 5 Likes about Frito Lay

Product flavor, I have confidence in the frito quality, Flavor of chips, Flavor, Original barbecue corn chips

Top 5 Dislikes about Frito Lay

Non-chip object, Rude contact site person alexandrea, Quality of your chips, Not receiving content with purchase, Honey jalapeno or any other flavor

Top 5 Related Companies

PepsiCo, Pepsi, Cheetos, Lays, Doritos

Summary

Frito-Lay is a company that manufactures and distributes snack foods. Frito-Lay is a wholly-owned subsidiary of PepsiCo, Inc. The address of the company is PO Box 660634, Dallas, TX. C.E. Doolin has founded the company in 1932 in San Antonio. Lay & Company has become one of the largest snack food companies in the Southeast, and LAY'S brand Potato Chips is still America's favorite potato chip. There are more than 45,000 Frito-Lay employees in the United States and Canada. Company's product line includes such brands as LAY'S Potato Chips, DORITOS, TOSTITOS Tortilla Chips, CHEETOS, FRITOS Corn Chips, Chester's Popcorn, Smartfood Cheddar Popcorn and SUNCHIPS, etc.

Frito Lay reviews and complaints

Frito Lay is ranked 53 out of 821 in Food Manufacturers category

Area Served

USA

Payment Methods

VISA

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Frito Lay Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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