Contact Frito Lay Customer Service
Frito Lay Phone Numbers and Emails
Toll-Free Number:
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(800) 352-4477
Customer Service:
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(844) 676-2257
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(800) 352-5267
Frito Lay Emails:
How to Contact Frito Lay Customer Service?
Most Popular Number:
| Total calls: 1 580 | Issues resolved: 89 | Last call: Feb 16, 2025 |
Frito Lay Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Frito Lay Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Frito Lay is 8003524477. 85% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Frito Lay may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Frito Lay Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Frito Lay is 8003524477. 85% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Frito Lay may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call Frito Lay mainly because of product/ service, request for information and employment.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Frito Lay is flnafrito-laymediaservices@pepsico.com. 98% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Frito Lay Website:
Frito Lay Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am – 4:30pm (CT)
Mailing Address
PO Box 660634
Dallas, Texas
75266-0634
Frito Lay Customer Service Reviews
Haven't heard back. It was probably the rubber from inside the top that broke off during Processing.
Just will not buy product again.
Not going to worry about it. Thank you.
No calls from customer service. Need driver to be talk to. Needs training on how to communicate to customers.
How Good is Frito Lay's Customer Service?
Summary of Frito Lay Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Frito Lay?
Product/ Service Question:
- “Complaint”
- “To see how can we purchase chips if we have a 501”
- “Lays not display in my shop ok stend”
Request for Information Question:
- “Need to talk to my sales representative”
- “I need to speak with my distributor and the phone number on the bill does not work”
- “Tryin to get hired please help”
Employment Question:
- “W2”
- “Employment”
- “For employment”
Shipping and Delivery Question:
- “Delivery”
- “I bought a 50 package from Sam and one was pinched open ! The product was stale”
- “Half of the chips I ordered have arrived and half are left”
Staff Question:
- “Need service”
- “Want to talk to customer service”
- “Start service”
Payments and Charges Question:
- “Invoices”
- “Never got our bill”
- “Billing”
Account Question:
- “Accounting”
- “Account”
- “Snack box subscription issue”
Website/ Application Question:
- “Application”
- “Application status”
- “Application issue”
Return/ Replace Question:
- “Exchange my old racks”
- “Need to return a product”
- “Return call for job”
Refund Question:
- “Need refund for my purchase”
- “I've called many and thought it had be handled. Still waiting on refund My retail account number was #1407974, sold my business 12/6/22I called and they "said" they had taken my auto pay off account. Then on 12/20/2022 for $115.48 they charged my ac”
Cards Question:
- “I found cardboard in my tostitos cheese dip bought at target in greensboro nc”
Other Question:
- “Open business acccount”
- “Hair in my chip bag”
- “New chip”
Compare Frito Lay Customer Service To
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